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Coordinator, Financial Aid Federal Programs

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Coordinator, Financial Aid Federal Programs

Job Description
To assist with the administration of the financial aid functions at the State College of Florida (SCF) to include the determination and award of aid, coordination and preparation of eligible programs, and provision of financial aid advising.

The Coordinator, Financial Aid Federal Programs is responsible for monitoring federal programs for SCF students and ensuring that the College is meeting the standards set by the Department of Education for the administration of Title IV funding.

NOTE: Job descriptions and essential functions are subject to change due to advances in technology, utilization of workforce, and other factors which may impact the College’s need to modify position requirements.
 
Exude a professional demeanor and customer service mindset, to include knowledge of principles and processes for providing customer and personal services such as customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction when interacting with current and prospective students and families, SCF staff and SCF administration.
  • Review financial aid applications to determine the extent of financial need and make awards of financial support within the limits set by established policies, rules and regulations; audit and adjust awards on a continuous basis; revise estimates of need as student and/or parents report changes in their financial circumstances.
  • Calculate proration for student financial aid refunds; notify the appropriate funding agency of refund and amount.
  • Conduct in-person, virtual and/or telephone personal interviews with students and their parents regarding the process of applying for and receiving federal, state, and third-party aid. Assist students and parents with the completion of forms and documents required to secure financial aid as necessary.
  • Determine student eligibility for the Federal Stafford Loan, Federal Parent plus Loan and Federal Unsubsidized Stafford Loans.
  • Monitors federal aid application (FAFSA, ISIRs) to clear issues related to incorrect names/SSN matches,  citizenship documentation,   and other C-FLAGs. Reviews student eligibility and resolves conflicting information, performs verification and special circumstance reviews using professional judgement.
  • Organize, prioritize, and multi-task in a dynamic environment with effective problem-solving skills and a strong desire to help those who have questions or seek resolutions. 
  • Participate in the formulation of student aid policies, procedures and operations.
  • Attend off-campus workshops and department meetings scheduled on a rotating basis.
  • Serve as a liaison with other College offices such as Admissions, Cashiering Office, College and Career Planning, etc.
  • Monitors packaging, awarding, and disbursement processes of need-based Federal grants to include the Federal Pell Grants and SEOG.
  • Assists with the development of, and monitors, procedures to ensure that grant funds are awarded to appropriate students and facilitates the reconciliation of disbursements.
  • Ensures that data is sent and returned to Federal Title IV Grant Programs in a timely fashion, including escheating requirements, and resolves edits expeditiously.
  • Troubleshoots grant errors and edits and resolves these issues.
  • Performs return of Title IV calculations (repayment of federal aid) when student eligibility changes due to receipt of other aid, dropped courses or withdrawing from the College. Calculates the required repayment of aid when a student loses eligibility, process updates and reports reductions in aid when students repay funds.
  • Works in financial aid systems (COD, NSLDS, FAFSA Partner Portal) to process changes to Pell awards or FAFSA corrections.
  • Performs other duties as assigned.
    • ' style='box-sizing: border-box; display: inline-block; color: rgb(50, 50, 50); margin-bottom: 0px; font-weight: 600 !important; font-size: 16px; line-height: 1.5rem; outline: transparent solid 2px;' tabindex='0'>Essential Duties and Responsibilities
    The following listing of essential job duties indicates the general nature and level of work required in this job. This is not designed to be a comprehensive listing of all the activities, duties, or responsibilities that may be required in this job. Individuals assigned to this job may be asked to perform other duties as required. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of the job.

    Applicants may be asked to demonstrate any or all of the following duties:

    1.Exude a professional demeanor and customer service mindset, to include knowledge of principles and processes for providing customer and personal services such as customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction when interacting with current and prospective students and families, SCF staff and SCF administration.


    2.Review financial aid applications to determine the extent of financial need and make awards of financial support within the limits set by established policies, rules and regulations; audit and adjust awards on a continuous basis; revise estimates of need as student and/or parents report changes in their financial circumstances.


    3.Calculate proration for student financial aid refunds; notify the appropriate funding agency of refund and amount.


    4.Conduct in-person, virtual and/or telephone personal interviews with students and their parents regarding the process of applying for and receiving federal, state, and third-party aid. Assist students and parents with the completion of forms and documents required to secure financial aid as necessary.


    5.Determine student eligibility for the Federal Stafford Loan, Federal Parent plus Loan and Federal Unsubsidized Stafford Loans.


    6.Monitors federal aid application (FAFSA, ISIRs) to clear issues related to incorrect names/SSN matches,  citizenship documentation,   and other C-FLAGs. Reviews student eligibility and resolves conflicting information, performs verification and special circumstance reviews using professional judgement.


    7.Organize, prioritize, and multi-task in a dynamic environment with effective problem-solving skills and a strong desire to help those who have questions or seek resolutions. 


    8.Participate in the formulation of student aid policies, procedures and operations.


    9.Attend off-campus workshops and department meetings scheduled on a rotating basis.


    10.Serve as a liaison with other College offices such as Admissions, Cashiering Office, College and Career Planning, etc.


    11.Monitors packaging, awarding, and disbursement processes of need-based Federal grants to include the Federal Pell Grants and SEOG.


    12.Assists with the development of, and monitors, procedures to ensure that grant funds are awarded to appropriate students and facilitates the reconciliation of disbursements.


    13.Ensures that data is sent and returned to Federal Title IV Grant Programs in a timely fashion, including escheating requirements, and resolves edits expeditiously.
     
    14.Troubleshoots grant errors and edits and resolves these issues.


    15.Performs return of Title IV calculations (repayment of federal aid) when student eligibility changes due to receipt of other aid, dropped courses or withdrawing from the College. Calculates the required repayment of aid when a student loses eligibility, process updates and reports reductions in aid when students repay funds.


    16.Works in financial aid systems (COD, NSLDS, FAFSA Partner Portal) to process changes to Pell awards or FAFSA corrections.


    17.Performs other duties as assigned.


    The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Education/Experience:

    Bachelor’s degree from a regionally accredited college or university and three years of comprehensive relevant experience with postsecondary financial aid programs is required. Experience administering Title IV programs preferred.


    • SupervisoryExperience:

    No supervisory experience required. Leadership experience preferred.


    • Language Ability:

    Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Excellent English listening and speaking skills required. Spanish language proficiency is an asset.


    • Math Ability:

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to apply concepts of basic algebra and geometry.


    • Reasoning Ability:

    Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram/chart, or schedule form.


    • Computer Skills:

    To perform this job successfully, an individual should have advanced knowledge of word processing software, spreadsheets, Internet, e-mail system, and PowerPoint software. Must become efficient with current college database software and other college required software within one month of hire. Banner experience is preferred.


    • Certificates and Licenses:

    None required


    Responsibility for People and Property:

    Provides training to financial aid staff as directed.


    Responsibility for Communication:
    • InternalContacts:

    Routine contact with students and all levels of SCF staff and administration.

    • ExternalContacts:

    Routine contact with federal and state funders. Occasional contact with state and internal auditors and scholarship donors.


    Work Environment:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

    Physical Demands:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to use manual dexterity. The employee is frequently required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color and ability to adjust focus.' style='box-sizing: border-box; display: inline-block; color: rgb(50, 50, 50); margin-bottom: 0px; font-weight: 600 !important; font-size: 16px; line-height: 1.5rem; outline: transparent solid 2px;' tabindex='0'>Job Qualifications-Work Environment

    The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    • Education/Experience:

    Bachelor’s degree from a regionally accredited college or university and three years of comprehensive relevant experience with postsecondary financial aid programs is required. Experience administering Title IV programs preferred.


    • Supervisory Experience:

    No supervisory experience required. Leadership experience preferred.


    Salary Range: $37,111.00 - $58,365.00 


    Apply directly to the website here is the link: https://www.schooljobs.com/careers/scf/jobs/5332017/coordinator-financial-aid-federal-programs

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    Additional Info

    Job Type : Full-Time

    Education Level : Bachelors Degree

    Experience Level : Mid to Senior Level

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