February 2023 Luncheon - A Recipe for Building Customer Loyalty

Description

Online registration closed.

Norman Love, founder of Norman Love Confections, will share his inspiring story of creating a business from scratch, and growing it into a globally recognized brand. Attendees will hear from Norman Love on the art of customer service and how and why brands should exceed the expectation of customers and clients every day. He’ll also share tips on how to gain customer loyalty and set your brand apart from others.

Speaker

Chef Norman Love

Norman Love Confections

Internationally acclaimed pastry chef and chocolatier Norman Love blends a master’s appreciation of the senses with the art of the chef to create hand crafted chocolates... exquisite, silky, rich chocolates... reserved for those who expect nothing less than perfection.

Since founding Norman Love Confections in 2001, Norman has received tremendous national and international recognition. One of the top European daily newspapers, as well as National Geographic magazine, have ranked Norman Love Confections among the top 10 chocolate shops in the world and Dessert Professional Magazine has honored Norman Love as the first inductee into the Chocolatier Hall of Fame. A highly respected consumer rating publication recognized the company 12 times, including 6 times as the best ultra-premium chocolates in the nation. Norman and his chocolates have been featured by USA Today, The Today Show, Robb Report, InStyle, Martha Stewart Living, Forbes and O, The Oprah Magazine.

He owns and operates six chocolate salons in Florida including his newest location at UTC in Sarasota. Love has also grown a vibrant e-commerce business, shipping signature chocolates and specialty products to chocolate lovers around the country.

Norman Love and his wife Mary started their company in Fort Myers 20 years ago, an inspiring story of creating a business from scratch, and growing it into a globally recognized brand. Rooted in the community where they’ve raised their business and family, Norman and Mary Love support more than 250 charities in Florida.